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Fast, easy access to patient records is crucial in identifying additional care opportunities among patients. However, aggregating patient data can be challenging. MDdatacor automates the process of compiling and analyzing patient data from any electronic medical record, practice management, lab or registry system – even unstructured data such as transcription notes and free-form text.
MDdatacor generates real-time Care Opportunity reports, allowing physicians to identify patients whose current treatment isn’t meeting established clinical guidelines. Physicians have convenient access to this data anytime from anywhere through the web-based Care Center portal, helping to ensure that each patient is receiving the appropriate treatment.
After identifying a list of patients in need of additional care, the next step is patient outreach. MDdatacor has partnered with TeleVox to create SmartReach 360™, an integrated patient outcomes and outreach solution.
SmartReach 360 delivers appointment reminders, recalls, and more through phone, e-mail and text messages. These outbound notifications can be personalized to include name, date, provider, location and other special instructions. Each call includes response options for patients to confirm or cancel the appointment, leave a message or speak with a live representative.
SmartReach 360 allows organizations to deliver high volumes of communications while maintaining the personal touch patients have come to expect. Combining natural voices with exclusive text-to-speech technology, SmartReach 360 phone messages maintain the warm feel of a personal call. Staff members are relieved from completing manual phone reminders and expensive mailings.
To learn more, please contact TeleVox to schedule a demo.
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